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Showing posts with the label INFORMATION

Important Information from CAC

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  The Corporate Affairs Commission (CAC) has extended the deadline for companies to file their annual returns from January 1, 2024 to April 1, 2024. This extension is due to glitches on the company registration portal and in deference to the Micro, Small and Medium Enterprises sector. The CAC encourages all companies to take advantage of this extension to file their annual returns. If you haven't registered your business and you will like to register,  Chat with me on WhatApp on 08032607611

CAN DATA DRIVE SALES?

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  DATA DRIVEN SALES AND DATA MANAGEMENT What will a business man define data as? Any guess? Good guess, well, Data refers to the distinct facts and figures which together make up information. Data is often raw, unorganized facts that need to be processed. It is usually acquired through observation and may be quantitative or qualitative. Managing data can help: 1.      It can help handle large volumes of information 2.      Harness power of data and gain useful insights 3.      Personalize the customer experience 4.      Add value to customer interaction 5.      Identify the root cause of strategy failures and business issues in real time 6.      Reap revenues associated with data driven sales marketing. Information Data is in a raw form that is simple, random, or useless. However, once it is processed, organized and structured, and presente...

TEAM BUILDING, MAKING YOUR BUSINESS BUILT TO LAST

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  First of all, what is a team? A team is a group of people with a full set of complementary skills required to complete a task, job or project. Team work enables the generation and cross-fertilization of value-adding ideas. Team work promotes: ·         Better problem-solving ability ·         Faster individual team member’s growth ·         Improved productivity ·         Better products ·         Effective service delivery ·         Customer satisfaction Team work differs from work group in several ways. WORK GROUP TEAM WORK Direct leadership Shared leadership Individual goal Common goal Skills are matched to individual Complementary skills Commun...

KEY EXPECTATIONS THAT DRIVE CUSTOMER SATISFACTION

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There are some expectation that customers or potential customers look out for before patronizing you or returning to patronize you, regardless of the kind of business you are into, these expectations are applicable: 1.      Reliability: This means doing what you said you will do, when you said you will do it and how you said you will do it. You should under-promise and over-deliver. 2.      Competency: Ability to have confidence and trust and being knowledgeable about the product or services you offer. 3.      Empathy: It is imaging what it is like being in the shoes of the person patronizing you. 4.      Responsiveness: Provide customer with prompt service; do not keep your customers waiting. 5.      Flexibility: To recognize the individuality of a customer and respond to them accordingly. 6.      Professionalism: It helps you to create a good first impres...

Regional Shell LiveWire programme 2023

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 Hurray!! Application for the Shell Regional LiveWire programme for smart businesses in Nigeria is out. The purpose of LiveWIRE is to improve opportunities for young people to realize  their potential through the creation and development of their own businesses. Such businesses will contribute towards a more buoyant economy and communities with more fulfilled young people. LiveWIRE Nigeria is a youth enterprise development programme  supported by The Shell Petroleum Devlopment Company of Nigeria Limited  (SPDC) ,. What is the aim of the programme in Nigeria The objectives for the LiveWIRE Programme in Nigeria are to: Assist youths to discover and develop business 'ideas' through Bright Ideas Workshops Make available to youths that want to go on to start a business, business planning and management guidelines and skills through the Become A Successful Owner Manager Course (BSOM) and affordable them grant funding. Run awards for best business plans, the price of which ...

CUSTOMER SERVICE FOR BUSINESS OWNERS

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  You think you know what customer service is? Customer service is everything an organization does to meet and exceed customer expectations, create a memorable experience and cause customers to return and do referrals. It is how customers feels when they have finished transacting with you. FACTOR TO DETERMINE A GOOD CUSTOMER SERVICE 1.      Quality of product or services 2.      Culture of organizations: The way your employees treat your customers 3.      The Individual delivering the service: The right attitude is needed. 4.      The customer: Different mood and characters 5.      Specific point or stage in the customer transaction (moment of truth): This is where the customer judges the organization In service quality, there two conditions to consider; Tangible and intangible. Tangible refers to the things the customers can see or feel for example the cleanliness of...

Flourish Africa Grant for Female Entrepreneurs (N3 Million Naira Grant)

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The Flourish Africa Grant for Female Entrepreneurs is a One Billion Naira Fund created to support and promote African female-owned businesses over 5 years through training, mentoring, and funding. The programme will empower the entrepreneurial activities of at least 2,500 female business owners through funding and structured training over five years. Through the programme, a minimum of 500 female entrepreneurs would be trained in business and life skills each year, after which the top 100 achievers from the pool would be eligible for grants of 3 million naira each from a 200 million naira annual fund. The Flourish Africa training curriculum has been designed to educate and prepare female entrepreneurs for their business journey and give them wings to fly. It also gives female entrepreneurs an enabling platform for practical skill development, mentoring, business capital, and access to the marketplace. Application Criteria Application for the grant begins November 27th,...

Is an Elevator pitch worth it?

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  Do you think and Elevator pitch is worth it? Elevator pitch means introducing your company quickly and compellingly. Another name for elevator pitch is elevator speech or elevator statement. An elevator pitch therefore is a brief persuasive speech that you use to spark interest in what your organization does. You can also use them to create interest in a project, idea of product – or in yourself. A good elevator pitch should last no longer than a short elevator ride of 20 – 30 seconds, hence the name. They should be interesting, memorable and succinct. They also need to explain what makes you – or your organization, product or idea unique. For example you can use one to introduce your organization to potential clients or customers. You can use them in your organization to sell a new idea to your CEO or to tell people about the change initiative that you are leading, you can even craft one to tell people what you do for a living. Elevator pitch is a succinct 20 – 30 seconds ...

What a Business plan is to an Entrepreneur

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  To succeed in your chosen business, a good business plan is crucial. It is said that if you fail to plan, you plan to fail. A lot of people consider a business plan as only a necessity for financing requested by bank. Business plan goes beyond financing requirement from banks, it is also a working document for business implementation, for startup to track sustainable growth for existing business. In a process which forces the entrepreneur to consider objectively all elements that contribute to a successful enterprise. A good business plan is: 1.    A planning tool that spells out goals, strategies and objectives in a systematic, realistic and honest manner. 2.    A guide for operations and performance measurement that will serve management in the implementation of the project at hand. 3.    A financing document that will obtain for the enterprise the necessary funding provided is well researched and documented and the financial projections ...